Legal
Provider Terms of Service
These Provider Terms govern your use of MowClick to offer and perform lawn-care services. By creating a provider account, submitting an offer, or using Stripe Connect through MowClick, you agree to these Terms and the Privacy Policy.
1. Eligibility and business responsibility
You must be at least 18 years old, legally able to provide the offered services, and authorized to work where the service occurs. You are responsible for registrations, licenses, permits, insurance, taxes, equipment, transportation, helpers, and legal requirements applicable to your business.
2. Independent provider relationship
You operate an independent business. You are not an employee, agent, partner, franchisee, or representative of MowClick. You choose whether to view requests, submit offers, and accept work. You control your methods, schedule, equipment, staffing, and professional judgment, subject to your agreement with the homeowner and applicable law.
3. Accurate profile and offers
Provide complete and accurate account, business, service-area, and payment information. Each offer must clearly describe the work included and the total quoted price. Do not offer work you cannot safely, lawfully, and competently perform.
4. Stripe Connect and verification
Payments and payouts are provided through Stripe. You authorize MowClick to create or administer a connected account for platform activity, obtain relevant account and transaction status, create payment and transfer instructions, deduct the disclosed MowClick fee, process reversals and refunds, and receive webhook updates needed to operate the marketplace.
Your Stripe use is also governed by the Stripe Connected Account Agreement and applicable Stripe Services Agreement. You must provide accurate information requested by Stripe and keep it current.
MowClick also uses Stripe Identity to help prevent fraud and misuse. Identity verification is not a criminal-background check, professional-license verification, insurance verification, endorsement, or guarantee of service quality.
5. Ten-percent platform fee
For example, if your accepted quote is $100, the homeowner pays $100, MowClick's application fee is $10, and your provider share is $90, subject to refunds, reversals, disputes, reserves, taxes, or adjustments required by law or Stripe. MowClick does not impose an additional card-processing deduction on your quoted amount under this fee model.
6. Performance and completion
Perform the accepted work safely, professionally, and substantially as described in your offer. Communicate material delays or access problems through MowClick. After completion, upload a truthful completion photo and mark the service complete. Do not submit unrelated, misleading, altered, or privacy-invasive images.
7. Authorization, capture, and payout timing
A homeowner's card authorization is not a guarantee of capture or payout. MowClick requests capture after the homeowner approves completed work. Stripe controls processing, verification, reserves, payout timing, and availability. Authorizations can expire, payments can fail, and transactions can be refunded, reversed, or disputed.
8. Refunds, disputes, and negative balances
You must cooperate with reasonable investigations and provide relevant communications, photos, and service information. Stripe or MowClick may reverse transfers or application fees when processing refunds, disputes, fraud claims, duplicate payments, or payment errors. You remain responsible for amounts attributable to your services to the extent permitted by law and the applicable Stripe agreements.
9. Safety and lawful conduct
Inspect conditions and decline work you cannot safely perform. Use appropriate equipment and protective practices. Do not trespass, harass users, discriminate unlawfully, misuse personal data, bring unauthorized persons onto property, perform prohibited work, or operate under the influence.
10. Platform communications and location
Use platform messaging for booking-related communications. If you choose to share approach location, share it only during the active booking and stop when no longer needed. Location sharing is a coordination feature, not proof of arrival or performance.
11. No circumvention or manipulation
Do not manipulate offers, accounts, reviews, payments, referrals, identity checks, or booking records. Do not use information obtained through MowClick to evade a payment obligation or platform fee for an active MowClick booking.
12. Suspension and termination
We may pause onboarding, offers, payments, or access when verification is incomplete, a connected account requires attention, fraud or safety concerns arise, law or Stripe rules require action, or these Terms are violated. Account closure does not eliminate obligations relating to completed work, payments, refunds, disputes, taxes, or retained records.
13. Changes and contact
Material changes will use a new policy version and may require renewed acceptance. Questions or notices: support@mowclick.com.